…is provided in small care homes and individual tenancies, Care at Home & Housing Support Services, and which incorporates meaningful daytime activities and experiential learning opportunities.

People have the opportunity to socialise with Deaf peers, develop and sustain meaningful relationships, improve their sign language and manage their emotions in an environment that promotes, models and supports positive behaviour.

…and locations have support on site and all are well appointed and some also have quite extensive garden areas.

All facilities are close to local amenities, health and leisure opportunities, as well as being near transport services to Glasgow City Centre.  Support is provided to those who require extra care when out and about.

…is essential to service user participation and strengthening their voice is at the heart of everything that we do.

Hayfield actively creates effective ways to reach out to each person to enable them to represent and navigate their unique pathway of wishes, decisions and future desires.

…of programmes and support are delivered by the Hayfield team who are trained in and promote the use of British Sign Language (BSL) and also provide a variety of methods of visual and digital media, designed to cultivate and foster the individuality and distinctive signing skills of each person.

An innovative and inspiring team find ways to make a difference to individuals within a value based approach to challenging behaviour.

…self-esteem and self-reliance is promoted within the ‘It’s My Life, It’s My Way’ culture of Hayfield.  We encourage people to be successful learners, effective contributors and responsible citizens.

We support them to be & feel better about themselves.

To be safe, comfortable, listened to and valued.

… & maintaining new skills and abilities is the recognition of a person’s development and success.

It can be the small things that make a big difference to a person’s life and supporting the person to do small things on their own, leads to them feeling a sense of self achievement and satisfaction.

…resources and facilities is actively encouraged and includes health care practices, other medical services, colleges, cinema, theatres, deaf clubs, libraries, sports/leisure centres and public transport services.

…networks, makes people feel less lonely or isolated.

Deafness, in itself, can compound a person’s isolation.

Building on new relationships creates a long lasting sense of belonging, self-worth and self-confidence.

…are discussed at 6 monthly review meetings where the person, people from their circle of support, and local authority funding representatives are invited to attend

…is if possible to maximise available potential and support an individual to whatever future they wish, such as a good quality of daily life.

Alternatively is the opportunity for providing enhanced care at home, where an individual can have their own tenancy and still have 24/7 support to the level they require and need, to meet their personal outcomes.