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Monitoring and Evaluation - Internal. Hayfield Support
Services provides placements for deaf people with additional disabilities,
including autistic spectrum disorders. Initial
referrals are made by statutory
authorities who retain responsibility for any subsequent placements. Each service user is
individually assessed during an initial day care and/or residential placement.
The information obtained at this time is used, in conjunction with the
referral criteria, to set specific goals for that service user. Each service user has
their progress monitored and re-evaluated, on a twice-yearly basis, through the
process of regular reviews (although continual assessment will take place
throughout the service user’s placement).
These Reviews involve primarily the service user, their carers or
advocates, Hayfield staff and representatives of the referring authority. (The areas of
practical, social, behavioural or emotional development to be addressed are
outlined in the Hayfield “Practice Standards” document). The situation and
progress for each individual service user is planned and monitored primarily by
their day care instructor and residential key worker. These members of staff have responsibility for formulating
plans / activities, on a weekly basis, with a view to enabling the service user to
make progress towards their agreed goals for that period. Service users have
regular opportunities for meeting with their instructor / key worker,
to be involved in agenda planning, and to make their views known about
their abilities to achieve their set goals.
Service users are also involved with these staff in order to produce
regular review reports, and in establishing new goals for future work. All staff are required
to ensure that individual service user records are properly entered, using the
appropriate forms and noting systems. This
will include work plans, details of activities, medical appointments / records and
details of all incidents involving challenging behaviour. Instructors and key
workers are supervised by senior staff on a regular, programmed basis, and are
required to show evidence of work done with individual service users in line
with designated care plans and goals, and that case records are kept up-to-date. Managers take responsibility for arranging alternative strategies in the event of instructors or key workers being unavailable for designated work.
June 2005 |
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