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Challenging behaviours can be defined as those behaviours
or activities which are by their nature dysfunctional,
often aggressive and
frequently repeated and long-standing.
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There are many reasons why people may present challenging
behaviours. These can be due to
internal or psychological factors, such as brain damage or severe learning
difficulties; external influences such as stress or bullying; or a combination of these. |
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Some deaf people who have learning difficulties or poor
communication skills may have problems in understanding the world around them or
the actions of other people, and they may learn to cope by reacting or
presenting themselves in an inappropriate manner, which other people might
interpret as showing challenging behaviour. |
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Communication is an essential tool in dealing with
challenging behaviour. Hayfield
staff are trained in British Sign Language and a range of other communication
skills required for working with deaf people, and will use any medium to
increase understanding and lessen tension. |
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Hayfield care staff are
also trained and accredited in the use
of CALM (Crisis & Aggression Limitation & Management) techniques for
de-escalating incidents involving challenging behaviour and where necessary,
using physical intervention to prevent harm to service users and others.
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Hearing
Impairments
Learning
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Mental
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Autism
Other
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