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Applications
to Hayfield Support Services are usually made by a statutory authority. This
authority will provide detailed information regarding the applicant’s
personal, family and social background, including details of any occurrence
of challenging behaviour and how this has been dealt with.
Applications also require to include a standard medical report.
All information provided in the application will be treated in the
strictest confidence.
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All
applicants undertake a basic 6-week residential and/or day-care Assessment
Period. Each applicant is
assigned a named residential key-worker and/or day-care instructor, who has
responsibility for monitoring the applicant’s progress, and collating
information from other staff or outside agencies.
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At
the end of the Assessment Period the key-worker and/or instructor will
produce a detailed report on the applicant, using a standard recording
format (copies of this format are available to referring authorities on
request).
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The
Assessment Reports produced are compiled with the knowledge and assistance
of the applicant, to the level of their abilities, and the final reports are
made available to the applicant and the referring authority. This may be
adapted to suit the levels of understanding of the applicant, e.g. this may
be in pictorial format.
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The
Assessment Reports produced by key-workers/instructors highlight an
individual’s abilities as well as their needs.
The reports give recommendations as to whether the applicant would
benefit from a placement in Hayfield, highlight any instances of challenging
behaviour, and provide individual goals which a placement would seek to
facilitate.
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Following
the Assessment Period, a planning meeting is held which includes the
applicant, their carers, their advocate, representatives of the referring
authority, relevant staff and Hayfield management.
This meeting will decide whether a placement at Hayfield is
appropriate, and about the nature and purpose of such a placement.
Decisions are also taken about the goals to be set for the
applicant’s development, about any specific measures to be taken to deal
with challenging behaviour and about the services to be provided in pursuit
of these decisions.
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The
assessment process provides information which is then collated in order to
produce an individualised Care Plan and Risk Assessment for each service
user. (see also the Policy document on “Risk Assessment”)
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Throughout
any placement in Hayfield, responsibility for the planned work being done
with an individual service user lies with the named key-worker and/or
instructor, in cooperation with other members of staff
and other agencies as appropriate.
Key-workers and instructors are regularly supervised by their
line-managers.
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Managers
are responsible for ensuring that individual service user records are kept
up to date, and that they contain the appropriate information, with
particular reference to medical information and details of all instances of
challenging behaviour.
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During
all placements in Hayfield, each service user has their overall progress
reassessed at a full Review Meeting, at least twice a year.
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Each
Review Meeting follows a format similar to the initial Assessment Meeting,
with the production of reports and the involvement of the service user,
their carers and representatives. New
issues are addressed and new goals set for the next review period. In the
case of someone who is Deaf and has Autism, the original plan may stay in
place or the goals changed to suit their levels of progress. It is important
to note that the levels of progress may appear to be slower for people with
Autism.
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At
the time of each Review the service user’s Care Plan and Risk Assessment
will be re-addressed and amended in the light of any new information or
developments.
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Where
appropriate, individual planning includes working towards the finalisation
of the placement. In such
cases, Hayfield staff assist in the identification of future needs, and in
the formulation of individual Community Care Plans.